Capita provides support, advisory and operational services to healthcare organisations across the Devolved Government nations of Scotland, Wales and Northern Ireland to help them address the challenges they face. Our services are specifically tailored to reflect local circumstances including organisational structures and the challenges of delivering healthcare in economies with a distinct mix of urban and remote and rural settings.
The challenge
In the current challenging financial climate, the health economy needs to consider:
- Best practice care models
- Maintaining critical mass
- Patient needs and expectations
- Making the best use of current resources and infrastructure.
Responding to the challenge
Facing up to these challenges requires the transformation of service provision ensuring that quality is maintained or enhanced whilst improving cost efficiency in the delivery of these services.
Capita works with national, regional and local partners, providing a range of services to help organisations meet these challenges.
Service improvement
We support clients in the development of sustainable business models, which secure improvements in performance and delivery of high quality services.
Strategy development
We develop service strategies which take due account of local needs without losing sight of established best practice.
Stakeholder engagement
We work with organisations in supporting effective engagement with both internal and external stakeholders, the support of whom is critical in managing service change and transformation.
Investment to support change
We support the modernisation of health services through planning and delivering infrastructure improvements, ensuring value for money is at the heart of the investment and change process.
Organisational development
We work with organisations to build internal skills and capability so that people at all levels are able to address individual and organisational goals and objectives.